Mitre 10 MEGA Papamoa Showroom Retail Team Member

It’s an exciting time for us as we get ready to open our brand-new Mitre 10 MEGA store at The Sands in Papamoa later this year. 

Locally owned and operated, we’re passionate retailers who take pride in supporting our team to deliver great service and practical solutions for our customers. As we prepare for this exciting new chapter, we’re now recruiting 10 Retail Team Members to join our new store across our showrooms, hardware, paint, seasonal, and power garden departments. These are a mix of full-time/part-time roles, working between 10 FTE in total and include 6 full-time and 6 part-time positions, working between 20-40 hours per week across 3 to 5 days, including one weekend day.

This is your chance to join from the start, be part of a busy retail team, and help create a simple and enjoyable shopping experience for customers in a brand-new MEGA store environment.

About the Role

In this role, you’ll provide friendly, knowledgeable support across the shop floor, helping customers find the right products and solutions. You’ll also help keep the store looking its best by maintaining presentation standards, replenishing stock, answering product questions, and connecting customers with the right specialists when needed.

What You’ll Be Doing

• Welcome customers, understand their needs, and guide them to the right solutions or specialists
• Maintain merchandising standards, including ticketing, facing, shelf organisation, and promotional displays
• Replenish stock throughout the day and action top-ups and back-room pulls
• Answer product questions and use devices or systems to check availability, location, and alternatives
• Assist with price changes and markdowns
• Escalate more complex queries to the appropriate team member or department promptly

What You’ll Bring

• Customer focus and clear communication, with the ability to listen and understand customer needs
• Attention to detail in presentation and ticketing, and pride in maintaining store standards
• Adaptability and willingness to learn new product ranges and tasks
• Teamwork across departments, along with a reliable and proactive approach
• Confidence using basic computer or device tools for stock look-ups, sales processing, and learning modules
• An understanding of merchandising basics such as ticketing, display standards, and planograms, or a willingness to learn
• A willingness to build product knowledge, along with an awareness of refund and exchange procedures and relevant consumer legislation

Why you’ll love working with us:

We genuinely care about our people, and we’re committed to helping you thrive, at work and outside of it. You’ll enjoy:

• Mitre 10 team member discounts
• Extra savings through Mitre 10’s Perks App
• Flexible working options
• Birthday leave (your special day off, on us!)
•  Ongoing learning and development opportunities
• Free parking on site
•  Discounts at our in-store Columbus Café
  

If you’re ready to be part of a new store opening and join a team focused on delivering great customer service across the shop floor, we’d love to hear from you.

Please note: as part of the selection process, shortlisted candidates will be invited to attend an assessment centre.

Position description Apply now

Share