Zone Supervisor - Mitre 10 Waihi

Mitre 10 Waihi is a local family owned and operated business! We are a diverse and growing company, with a vision to provide great quality products and the best value and expertise to enable our customers to have an affordable and easy DIY experience.

As the Trade Supervisor, you will be responsible for leading the trade team, supporting daily operations, and ensuring a high standard of customer service for our trade customers. This is a hands‑on leadership role that requires strong organisation, product knowledge, and team management skills.

This is a full-time role, Tuesday to Saturday 40 hours per week. 

Key Responsibilities

• Lead and motivate the trade team to achieve sales targets and departmental objectives
• Plan and manage team rosters to ensure effective coverage and smooth daily operations
• Deliver expert advice and support to trade customers, ensuring an excellent in‑store experience
• Maintain high standards of presentation, stock availability, and merchandising
• Support inventory control and operational requirements
• Ensure all health and safety standards and procedures are followed
• Act as a key liaison between the trade team and store management

Core Capabilities

• Customer‑Focused Leadership – A strong commitment to delivering excellent customer service while supporting business outcomes
• Leadership & Communication – Proven ability to lead teams, manage performance, and drive engagement
• Trade Knowledge – Experience or understanding of DIY, power tools, timber, or building supplies is advantageous, but strong leadership is essential
• Commercial Awareness – Confidence supporting sales, stock control, and inventory management
• Health & Safety Mindset – A proactive approach to maintaining a safe working environment
• Licensing – Full New Zealand Class 1 driver’s licence (forklift licence advantageous)

Why Join Us?

✔ Competitive remuneration

✔ Ongoing training and career development opportunities

✔ Generous staff discounts

✔ Corporate discounts via Mitre 10’s Perks App

✔ Employee benefits, including Birthday Day Off, Trauma Insurance, and a Bonus Scheme

We are committed to ensuring that our team arrives home safe every day so, we require all successful candidates to complete a pre-employment drug & alcohol screen.

Due to the fast-paced nature of our recruitment team, our vacancy close dates may be subject to change, if you think you’d look great in orange make sure you apply as soon as possible. Please apply online before 30th March 2026. No applications will be accepted in store.

Apply now

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