Trade Team Member – Yard & Desk | Mitre 10 MEGA Albany

Who We Are

Mitre 10 has been a trusted name in New Zealand homes since 1974. Proudly Kiwi-owned, we combine the strength of a national brand with the values of a community-focused business.

Mitre 10 MEGA Albany is part of Riviera Hardware Holdings Ltd, the largest group within the Mitre 10 network. Conveniently located with easy motorway access, our Albany store serves trade and DIY customers from across Auckland. Home to one of Mitre 10's busiest Trade operations, our team supports a wide range of builders, contractors, and serious DIY customers every day. Our team reflects the diverse community we support, and we pride ourselves on creating an environment where customers receive knowledgeable advice and team members have opportunities to learn, grow, and contribute.

Our Timber & Building department sits at the heart of our Trade operation — supporting builders, contractors, and serious DIY customers who rely on us every day for quality products, efficient service, and practical advice. This isn't just another retail role. It's a hands-on position in a business where teamwork matters, effort is recognised, and no two days are quite the same.

About the Role

We have a permanent, full-time opportunity available within our Timber & Building (Trade) department, working across both the Trade Counter and Timber Yard. This position works 40 hours per week across four 10-hour days, including every Sunday and three additional rostered weekdays.

This is a hands-on, customer-facing role supporting customers from enquiry through to order fulfilment. You'll work in a fast-paced environment where accuracy, product knowledge, and teamwork matter. Whether you're on the counter processing orders or out in the yard preparing them, your focus is to keep customers moving — quickly and correctly.

This is a physically active role in a busy department, involving regular manual handling of timber, building materials, and trade products. Team members must be comfortable safely undertaking the physical requirements of the role while working in an outdoor, warehouse-style retail environment.

Key Responsibilities

• Assisting trade and retail customers with timber and building materials
• Processing orders and transactions accurately at the trade counter
• Providing practical advice and product solutions
• Picking, packing, and preparing trade orders in the timber yard
• Coordinating pick-ups and deliveries with the yard team
• Operating within the drive-through trade area
• Stock replenishment and maintaining merchandising standards
• Keeping the counter and yard tidy, organised, and professional

What You'll Bring

• Previous experience in timber, building supplies, hardware retail, or a trade-related environment - required
• Sound knowledge of timber and building products, gained through trade, construction, DIY, or hardware experience - required
• Full driver's and Forklift licence - required
• Strong numerical skills and confidence working with measurements, quantities, and product calculations
• Confidence working across both a trade counter and timber yard
• Clear, practical communication skills
• Reliable attendance and a strong work ethic
• Availability to work a permanent 40-hour roster, including Sundays

What's in it for You

Everyday Benefits

• Generous staff purchase scheme at selected Mitre 10 and Columbus Coffee locations (eligibility applies)
• Discounted food and drinks at our in-store Columbus Coffee Café (eligibility applies)
• Everyday savings on shopping, travel, dining and more through our perks app

Growth & Development

• Opportunity to build skills across multiple departments
• Internal movement opportunities within the store and wider Riviera group
• Ongoing training and development through our eLearning platform
• Exposure to trade, retail, and specialist product areas

Recognition & Team

• Monthly recognition aligned to company values with rewards
• Long service recognition and rewards across our Riviera brands
• Annual awards recognising top performers

What's Next?

Apply online and be part of a team that backs each other and gets the job done. If you're someone who enjoys hands-on work, has timber and building product knowledge, and takes pride in delivering great service, we'd love to hear from you. Working Together. Chasing Great.

Apply now

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