Trade Group Manager

At Mitre 10 Wellington Central and Mitre 10 Crofton Downs, we’re looking for an experienced Trade Group Manager to lead and grow our Trade business across both stores.

This is an exciting leadership opportunity for someone who thrives on building high performing teams, developing customer relationships, and driving profitable growth. You’ll take ownership of the overall trade function while ensuring exceptional service, operational excellence and strong commercial outcomes. You'll play a key role in developing your team's product expertise, relationship management capability, and trade knowledge, ensuring our Trade customers know we're with them every step of the way.

As Trade Group Manager, you'll lead the Trade function across both stores, with accountability for:

• Drive Trade sales growth, profitability, customer satisfaction, and key business KPIs.
• Lead, coach, and develop high-performing Trade Sales and Drive Thru teams.
• Build and grow Trade customer relationships, key accounts, and new business opportunities.
• Oversee quoting, pricing, special orders, account management, and supplier relationships.
• Ensure operational excellence through effective inventory, delivery, and trade processes.
• Maintain high standards of Health & Safety across Trade and Yard operations.
• Develop team capability in product knowledge, commercial practices, and customer relationship management.

What you’ll bring:

• Proven leadership experience managing and developing teams
• Background in trade, building, or timber industry
• Key account management and development skills, along with strong negotiation skills
• Experience using trade ordering, quoting, and account management systems
• Sound understanding of inventory management and delivery scheduling processes
• A strong Health & Safety mindset and commitment to safe work practices
• Excellent organisational, communication, planning, and time management skills
• Good systems knowledge and IT competency
• Knowledge of relevant legislation (Building Code, Fair Trading Act, etc.)
• Current Forklift Licence (Highly desirable)
• Solid understanding of the building industry and customer needs

What’s in it for you:

• A supportive, team-focused environment
• Competitive salary package
• Company laptop & mobile phone
• Ongoing training and development opportunities
• Generous staff purchasing benefits

This is a full-time salaried role (45 hours per week, Monday to Friday).

Applications will be reviewed as they are received, with the aim of appointing the successful candidate for a late June/early July start. Must hold Full NZ working rights.

If you're a strong people leader with a passion for building customer relationships, growing sales, and developing high-performing teams, we'd love to hear from you.

👉 Apply now with your CV and cover letter and take the next step in your career.

Apply now

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