Team Leader - Mitre 10 Whangaparaoa

Our organisation

Mitre 10 is New Zealand’s largest home improvement retailer, with 84 stores nationwide, all independently owned. As a cooperative, Mitre 10 fosters a strong commitment to supporting local communities while providing quality products through a national network of resources, infrastructure, and expertise. Life at Mitre 10 is dynamic and fast-paced, offering plenty of opportunities to grow in a business that values innovation and customer service.

Riviera Hardware Holdings Ltd. is proud to be the largest group of Mitre 10 stores within this national network. Since our inception in 2009 with the opening of our first Mitre 10 store in Warkworth, we have expanded to include five Mitre 10 MEGA stores: Albany, New Lynn, Warkworth, Whangaparaoa, and Silverdale. Our stores are not only known for their extensive product range but also for offering a one-of-a-kind shopping experience, including Columbus Coffee cafés. Additionally, we operate a Distribution Centre and own our own Frame and Truss Manufacturing Plant, ensuring end-to-end service for both retail and trade customers.

As a Kiwi-owned company, Riviera Hardware Holdings retains the close-knit, family feel of a small business, while benefiting from the national infrastructure and support of the Mitre 10 cooperative. This balance allows us to provide exceptional service and products while maintaining our roots in the community.

About the job

As part of New Zealand’s leading home improvement retailer, our Whangaparaoa store offers the best of both worlds: a Kiwi-owned, community-focused vibe combined with the resources of a national brand.

• We offer a competitive salary and great perks, including generous staff discounts at Mitre 10 and Columbus Coffee.
• Full-time, permanent position (42.5 hours per week) based in sunny Whangaparaoa.
• A chance to work with a passionate, close-knit team and a young, energetic Store Manager who values enthusiasm and positivity.
• One weekend day as part of your roster – flexibility to enjoy the best of both worlds!

About the role

At our core, we’re about people, progress, and pride. Join us in a leadership role where you’ll motivate, support, and roll up your sleeves to drive success every day. This isn’t just a desk job – it’s a chance to lead from the front. As Team Leader, you’ll oversee our Inwards Goods and Timber & Building departments while stepping into a Duty Manager role on rotation. Expect a mix of coaching, hands-on work, and problem-solving to keep the store humming.

What we’re looking for

• 2–3 years of leadership experience in retail or a similar environment – you know how to engage and inspire your team.
• A hands-on leadership style – you're not afraid to get stuck in alongside your crew.
• Background in retail stock control, merchandising, or logistics is a bonus.
• Physical fitness – there’s some lifting involved, and you’ll be on your feet throughout the day.
• A forklift license (or Code 1 Driver's License) – essential to the role.
• Tech-savvy and detail-oriented – you’ll juggle admin tasks while keeping accuracy a priority.
• Health & safety focused – you’ll champion safe practices in everything you do.

Your key responsibilities

• Motivate and coach your team to meet goals and perform at their best.
• Drive efficiency in stock dispatch and ensure outbound orders are accurate.
• Lead continuous improvement initiatives within your department.
• Promote health and safety best practices – everyone goes home safe.

Ready to step up and lead?

When you join us, you’re joining a business that’s proud of its people and the impact we make together. Click Apply Now to send us your CV and cover letter – let’s talk about how you can make a difference in our team!