Store Business Partner - BOP

Mitre 10 has been a part of New Zealand's home improvement culture since 1974. An award-winning success story, inspiring Kiwi to love where they live, work and play with our home improvement, garden and trade offer.

Are you passionate about delivering outstanding retail experiences and driving performance?

We are on the lookout for a dynamic Store Business Partner to champion our brand, drive strategic initiatives, and help our stores deliver exceptional customer experiences.

Ideally based in the Bay of Plenty, however for the right candidate we are open to considering applicants from other regions. As this role is store-facing, travel will be required.

About the Role

As a Store Business Partner, you’ll play a pivotal, store-facing role, working closely with store leaders and the Support Centre to:

• Champion the Mitre 10 vision and values across our store network, helping to embed a culture of continuous improvement.
• Drive store performance by partnering with Store Leaders to identify opportunities, lift capability and achieve sustainable results.
• Drive operational excellence by supporting the successful execution of strategic initiatives, brand standards and key operational priorities that strengthen both individual store success and the collective success of Mitre 10.
• Act as a trusted advisor, providing coaching, commercial guidance and practical operational support to help stores thrive.
• Lead by example by upholding our brand promise and helping stores deliver the best possible customer experience.

What You’ll Do

• Build and maintain strong relationships with Store Leaders and Members.
• Provide strategic business advice, leveraging data and market insights to drive profitability and growth.
• Support stores in interpreting financials, managing budgets, and optimising operations.
• Identify opportunities for improvement and share best practices across the network.
• Collaborate with specialist teams (Health & Safety, Trade, Loss Prevention, Inventory) to deliver integrated support.
• Support Members through store transitions and development approvals, ensuring brand continuity.

What You’ll Bring

• Proven leadership in retail, with at least 5 years’ experience in ‘big box’ or multi-site management.
• Strong commercial acumen and expertise in P&L management, budgeting, and business planning.
• Excellent communication, coaching, and relationship-building skills.
• Resilience, adaptability, and a drive to deliver results in a fast-paced environment.
• Willingness to travel and work collaboratively across multiple locations.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Power BI).

Why you’ll love working with us:

We genuinely care about our people, and we’re committed to helping you thrive, at work and outside of it. You’ll enjoy:

• Mitre 10 team member discounts
• Attractive package
• Flexible working options
• Birthday leave (your special day off, on us!)
• Life and trauma insurance
• One paid wellness day per year.

 

 

Apply now

Share