Senior Business Analyst


Mitre 10 has been a part of New Zealand's home improvement culture since 1974. An award-winning success story, inspiring Kiwi to love where they live, work and play with our home improvement, garden and trade offer.

We’re looking for a Senior Business Analyst with strong SAP and process expertise to join our Enterprise Process & Analysis team.

This role is focused on shaping clear business intent, modelling and optimising processes, and delivering outcome-driven solutions. You’ll be part of a supportive, high-performing team that is collaborative, driven, and focused on continuous improvement.

What You’ll Do

  • Define the right problems and business outcomes
  • Analyse and optimise end-to-end business processes across the value chain
  • Use SAP Signavio and BPMN standards to model current and future state processes
  • Ensure process designs are consistent, governed, and scalable
  • Elicit and structure requirements (WHY, WHAT, HOW)
  • Create clear, concise user stories and acceptance criteria
  • Work with Product Owners to shape clear, outcome-aligned requirements for Agile squads
  • Partner with stakeholders across business and technology to drive alignment
  • Support delivery within SAP S/4HANA environments

What You’ll Bring

  • Proven experience as a Business Analyst in SAP environments
  • Hands-on experience with SAP S/4HANA
  • Strong capability in process modelling using BPMN standards
  • Experience with SAP Signavio (or similar process tools)
  • Strong process analysis and optimisation skills
  • Experience working in Agile delivery environments

Highly desirable

  • Experience across end-to-end enterprise processes / value chains
  • Experience in Procure-to-Pay (P2P) processes, including purchasing, invoicing, and supplier management
  • Exposure to process governance and standardisation
  • Strong data-led analysis and decision support capability

How You Work

  • You focus on outcomes, not just outputs
  • You are process-led, not system-led
  • You are curious and challenge assumptions
  • You communicate clearly and influence stakeholders
  • You actively contribute to a supportive, high-performing team culture

Why you’ll love working with us:

We genuinely care about our people, and we’re committed to helping you thrive, at work and outside of it. You’ll enjoy:

  • Mitre 10 team member discounts
  • Flexible working options
  • Birthday leave (your special day off, on us!)
  • Life and trauma insurance
  • One paid wellness day per year.

If you’re a process-focused Business Analyst with strong SAP expertise, BPMN experience, and exposure to P2P processes, we’d love to hear from you.

 

Apply now

Permanent (Full time)

Job no: SC_SBA_2026

Location: Auckland, Rodney & North Shore, North Shore - Support Centre

Closing Date: Saturday, 18 July 2026