Retail Supervisor - Customer Service


We’re looking for a new Retail Supervisor (Customer Services), to join the team at Mitre 10 MEGA Upper Hutt.

Mitre 10 Mega Upper Hutt, is a dynamic and growing company, with a vision to provide great quality products and the best value and expertise to enable our customers to have an affordable and easy DIY experience. 

The job:

This is your chance to grow your career within our "big box" format store. Reporting to the Retail Manager you will be responsible for maximising sales and profit within the store through delivering excellent team leadership, merchandising, and customer service. The successful applicant must have had previous experience in supervising a team. DIY and product knowledge would also be an advantage, but not essential.

This is a permanent full time position with the following roster:  Tuesday – Friday 6.30am – 3.00pm and Saturday 10.00am – 6.15pm

We’re looking for someone who has: 

  • Excellent communication, interpersonal, and relationship building skills
  • Experience leading a team
  • Ability to develop and mentor their team
  • Excellent customer service and merchandising skills
  • Experience driving sales
  • Ability to manage a varied and busy workload
  • Strong organisational skills, with the ability to think ahead and offer innovative solutions
  • General computer skills and understanding of administrative process
  • Knowledge and understanding of health & safety systems/processes
  • Is physically fit as there will be prolonged walking and standing on concrete floors, manual handling and lifting.

If you believe you are the person we are looking for, please forward a CV and cover letter via this website.

Mitre 10 MEGA Upper Hutt is a drug and alcohol free workplace and successful applicants would be required to successfully undergo pre-employment testing.

Permanent Full Time

Job no: X22-33559

Location: Mitre 10 MEGA Upper Hutt

Closing Date: 20/12/2018