Permanent Part-time Customer Service desk role

Mitre 10 is New Zealand’s largest home improvement retailer, with 84 stores nationwide, all independently owned. As a cooperative, Mitre 10 fosters a strong commitment to supporting local communities while providing quality products through a national network of resources, infrastructure, and expertise. Life at Mitre 10 is dynamic and fast-paced, offering plenty of opportunities to grow in a business that values innovation and customer service.

About the job

This position offers a competitive hourly rate (relevant experience and skill dependent) and range of employee benefits; This is an on-site, permanent, PART-TIME opportunity in a multi-skilled and collaborative team with a 16-hour week, Friday & Saturday. There is also the option of additional hours when required.

About the role

Your day would involve working with refunds, product exchanges, returns, faulty goods, repairs, special orders, click and collect orders and home deliveries. You would also relieve / assist at checkouts if required which would including processing transactions including cash, EFTPOS, credit cards and gift vouchers. You would be assisting customers further by radioing or announcing for specialist assistance and heavy lifters as required.

What will you bring?

• You would ideally have cash handling / transaction processing abilities.
• You would have high numerical skills and attention to detail.
• You would have strong multi-tasking and time management abilities.
• You would have stock integrity awareness and an understanding of merchandising standards.

Apply now

If you have customer services experience AND live locally, we look forward to hearing from you. Please state your availability in your cover letter. Apply now and let’s chat about what we can do for your career and the part you can play in our team. Working Together. Chasing Great!