Outdoor Living Specialist | Full Time | Mitre 10 MEGA Silverdale

Here’s a lot to like about this role. If you’ve got strong sales instincts and an eye for merchandising, this role will play to your strengths — here’s what you can expect when you join the team:

What’s in it for you

Everyday Benefits

• Generous staff purchase scheme at select Mitre 10 stores (eligibility applies)
• Discounted food and drinks at our in-store Columbus Café (eligibility applies)
• Everyday savings across shopping, travel, food and more through our perk's app
• Ongoing training and development with access to our eLearning platform
• Real opportunities to grow your skills and move across the business
  

Recognition & Belonging

• Long service recognition across all Riviera brands
• Annual awards celebrating top performers across the group
• Team Member of the Month recognition, including rewards

About the Role

This is one of the most important roles in our store — and it sits right on the shop floor where it counts. Gets satisfaction from seeing customers leave confident and projects come together.

• As our Outdoor Living Specialist, you’ll support customers across our full Seasonal range — including heating and cooling products, outdoor furniture, BBQs, camping gear, and related accessories.
  
• This role blends customer interaction, sales, and merchandising — so it’s just as much about how you connect with people as it is about how the department looks and performs.
  
• This is a full-time position, working across a fixed roster which may include some late nights (up to 7pm), some early mornings (from 7am), and some weekends (at least one weekend day).

This role suits someone who

• Is naturally outgoing and enjoys meeting new people
• Has the confidence to step forward and start conversations
• Likes the idea of helping customers turn plans into real results
• Takes pride in their work and notices the small details
• Brings energy and lifts those around them
  

Your Day-to-Day

• Proactively approach customers and assist them across the Outdoor Living product range
• Recommend products and solutions with confidence
• Maintain high standards of merchandising, stock flow, and presentation
• Replenish stock and ensure displays are full, clean, and ready to sell
• Support across the wider store when needed — it’s a team effort

What You’ll Bring

• Previous experience in retail, sales, or a customer-facing role required
• Experience in outdoor living, furniture, BBQs, or seasonal retail preferred
• Confidence speaking with customers and making recommendations
• A forklift licence (or a willingness to learn — we’ll support you if you have a full drivers license)
• A reliable, positive approach to work — you consistently show up and get stuck in
• Good attention to detail and pride in maintaining standards
• Availability to work a full-time roster, including weekends and some early starts/late finishes
• A reasonable commute to Silverdale and reliable transport

What’s Next

If you’re someone who enjoys working with people, takes pride in presentation, and likes being part of a fast-paced retail environment — we’d like to hear from you. Apply online today.

About Us

Riviera Hardware Holdings Ltd is the largest group within the Mitre 10 network, proudly Kiwi-owned and operated. Since opening a small store in Warkworth, we’ve grown to include multiple MEGA stores, Columbus Coffee cafés, a Distribution Centre, and a Frame & Truss Manufacturing plant. We combine the strength of a national brand with the feel of a local business — and that shows in how we support our teams and serve our communities.

Our Silverdale store is a growing part of the Hibiscus Coast community, with a steadily building customer base and plenty of opportunity to make your mark on the shop floor.

Apply now

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