Mitre 10 Mega Rotorua - Trade Zone Leader

Are You a Passionate Leader Ready to Drive Success?

Mitre 10 MEGA Rotorua is a proudly locally owned and operated business. As a dynamic and expanding company, we’re committed to delivering premium products, trusted expert advice, and unbeatable value, empowering our customers to enjoy a seamless, inspiring, and cost-effective DIY experience.

We’re currently seeking an experienced leader to take charge of our Timber & Building Zone. In this role, you’ll work closely with the store management team to oversee and support the day-to-day operations of our Trade Drive-Thru.

Your contracted hours will be 40 hours/per week, which will include one weekend day.

About the Role

• Customer Service Excellence – Provide outstanding service while acting in the best interest of the company.

  
  

• Industry Expertise – Knowledge of DIY, power tools, timber, and building supplies is a bonus - however we are mostly looking for strong leadership skills

   

• Communication & Leadership – Ability to manage performance, motivate teams, and drive success.

   

• Financial Acumen – Budget management and inventory control expertise.

   

• Health & Safety Compliance – Understanding of workplace safety regulations and a commitment to maintaining a safe environment for staff and customers.

   

• Valid Driver’s License – Full New Zealand Class 1 driver’s license (forklift license advantageous).

   

What You’ll Deliver

• Exceptional Customer Experiences – Lead and develop a high-performing team that exceeds customer expectations.

   

• Operational Efficiency – Implement and optimize departmental processes to enhance productivity and service quality.

   

• Stock & Order Management – Ensure accurate stock control and timely fulfillment of orders.

   

• Health & Safety Leadership – Promote and enforce health and safety best practices, ensuring all employees operate in a safe and compliant environment.

   

• Team Development & Support – Drive engagement, training, and succession planning while taking on Duty Management responsibilities.

Why Join Us?

We offer a supportive and stable team environment, alongside exciting benefits such as:

✔ Competitive remuneration

✔ Comprehensive training & career development

✔ Generous staff discounts

✔ Corporate discounts via Mitre 10’s ‘Perks App’

✔ Employee benefits, including Birthday Day Off, Trauma Insurance, and a Bonus Scheme

At Mitre 10 Mega Rotorua, we prioritise workplace safety, ensuring every team member gets home safely each day. As part of our commitment, all successful candidates must complete a pre-employment drug & alcohol screening.

Due to the fast-paced nature of our recruitment process, vacancy close dates may change. If you think you’d look great in orange, apply online today—before 14th June 2026. No in-store applications will be accepted.

Apply now

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