Mitre 10 MEGA Kapiti Customer Service Zone Manager


The Customer Service Zone Manager is responsible for the operations of the Checkouts and Customer Service Desk and Drive Thru Service Desk Teams. 

This is a full time role, 85 hours/fortnight.

With a hands-on approach to day to day operations, this leadership role requires:

  • Passion for customer service 
  • Demonstrated ability to lead and inspire Team
  • Great communication skills and a good sense of humour
  • The ability to handle pressure and difficult situations 
  • Excellent time management skills and attention to detail
  • Checkout and cash handling handling experience 
  • Availability to work weekends and weekdays
  • A minimum of 2 years experience in managing a Team

Candidates who meet these requirements and are keen to join a growing organisation driven by a dynamic culture within a fun, challenging and rewarding work environment, should apply online.

Applicants for this position should have NZ residency or a valid NZ work permit.

Apply now

Permanent (Full time)

Job no: X30/CSZM/0726

Location: Mitre 10 MEGA Kapiti

Closing Date: Thursday, 20 August 2026