MEGA Papamoa Drive Thru Team Member

Locally owned and operated, we’re passionate retailers who take pride in supporting our team to deliver excellent service and solutions for our customers. As we prepare for this exciting new chapter, we are now recruiting 10 Drive Thru Team Members to join our team and help us deliver a great experience for trade and DIY customers in our new store. These are a mix of full-time/part-time roles, working between 5 FTE in total and include 3 full-time and 4 part-time positions, working between 20-40 hours per week across 3 to 5 days, including one weekend day.  

This is your chance to join from the start, be part of a busy Drive Thru team, and help create a safe, efficient, and reliable experience for trade and DIY customers in a brand-new MEGA store environment.

About the Role

In this role, you’ll provide friendly service and safe, efficient load-out for trade and DIY customers in the Drive Thru. You’ll help keep the yard running smoothly by picking and loading orders accurately, maintaining presentation and location accuracy, following safe handling practices, and working closely with Trade and Inwards Goods to meet customer needs.

What You’ll Be Doing

• Pick, stage, and load customer orders accurately, confirming products against paperwork
• Apply safe handling and load-securement standards, including spotter methods and traffic plan requirements
• Maintain yard presentation, including location accuracy, clear bays, correct ticketing, and support for promotional set-ups
• Coordinate with Trade and Inwards Goods on priority orders and time-sensitive deliveries
• Support basic product queries and connect customers with the right team members when specialist help is needed

What You’ll Bring

• Customer focus and helpful communication
• Care with products and attention to detail
• Teamwork and adaptability across tasks
• Reliability and readiness to learn
• Confidence using RF scanning and basic inventory look-ups, or the ability to learn quickly
• An understanding of manual handling, load securement, PPE requirements, and forklift operation or a willingness to complete training where needed

Why you’ll love working with us:

We genuinely care about our people, and we’re committed to helping you thrive, at work and outside of it. You’ll enjoy:

• Mitre 10 team member discounts
• Extra savings through Mitre 10’s Perks App
• Flexible working options
• Birthday leave (your special day off, on us!)
•  Ongoing learning and development opportunities
• Free parking on site
•  Discounts at our in-store Columbus Café

If you’re ready to be part of a new store opening and join a busy team supporting our trade and DIY customers, we’d love to hear from you.

Please note: as part of the selection process, shortlisted candidates will be invited to attend an assessment centre.

Position description Apply now

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