Loss Prevention Team Member - Mitre 10 MEGA Ruakura

Loss Prevention is a key role within our Mitre 10 MEGA Ruakura store – we can provide the best customer service, great prices and an excellent product range, but if our profits are walking out the door through theft, we all feel the consequences.

Reporting to the CX Manager, the role available within the loss prevention team is 32 hours per week; this includes a weekend day and will be undertaken as closing shifts with a mid-morning start.

Key responsibilities include:

• Reducing shrinkage by promoting profit protection/loss prevention throughout all areas of our store, including Retail, Garden and Trade.
• Creating and maintaining a secure work environment for all people within and around our store.
• Educating and encouraging staff to detect and deter thieves and fraudsters

As part of this you will:

• Liaise with the local police and other retailers for updates and exchange of information on known offenders working in the area, etc.
• Ensure team members’ awareness of suspect ‘customers’ is regularly maintained through the issuing of regular updates, including photographic evidence where available, and training
• Identify and address shoplifting using appropriate techniques without endangering either your own or others’ safety.
  

For this role we seek someone who ideally has relevant work experience, however, mostly, you need to be able to:

• Cope under pressure – remain calm and not get flustered.
• Have a good level of physical fitness.
• Confident, friendly, and happy to diverse range of internal & external customers.
• Have a quick and alert mind – be resilient and resourceful.
• Maintain the highest integrity and honesty at all times.
• Be confident in liaising with local police & other retailers for exchange of information.
• Intermediate to advanced computer literacy skills (previous experience with CCTV would be an advantage).
• Ability to work with teams to help with prevention of theft.
• Ensure our customers have a fantastic shopping experience with us; and
• Demonstrate positive and professional behaviour at all times.

Previous experience in a security of loss prevention role would be advantageous but not necessary.

If you enjoy working as part of a team and have what it takes, then we want to hear from you.  In return we can offer you a great working environment and staff buying privileges.

To apply, please apply via this website, attaching your CV and cover letter. 

If we find the right applicant, please note this job may be closed earlier. Get in quick!

Position description Apply now

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