IT Support Assistant - Ferrymead

 

IT Support Assistant (Part-Time)

With over 100 technical devices in use across our store, we’re looking for a dedicated IT Support Assistant to help keep everything running smoothly and efficiently.

 

In this hands-on role, you’ll work closely with our team to ensure all company technology is operating to current specifications and ready to support both our customers and team. From desktops, laptops, mobile devices, and point-of-sale systems, you’ll play a key role in maintaining our day-to-day operations. You’ll also collaborate with our national IT team as Mitre 10 rolls out a new operating system across stores.

 

About the role

Maintain and support a wide range of in-store technology

• Troubleshoot and resolve IT issues as they arise
• Assist with system updates and new technology rollouts
• Work both independently and alongside team members

What we’re looking for

This position could suit:

• A student currently studying IT and seeking hands-on experience, or
• Someone with relevant IT knowledge and practical skills looking for a few hours work

You will ideally demonstrate:

• A passion for modern technology
• Strong time management and organisational skills
• The ability to work independently
• Excellent communication skills
• A positive attitude and strong work ethic
• Problem-solving ability and adaptability
• A proactive, team-focused approach

Hours

Approximately 20 hours per week, generally Monday to Friday. Flexibility is required, as occasional after-hours work may be needed to resolve urgent IT issues.

 

What we offer

• A fun and dynamic work environment
• Staff uniform
• Great staff buying privileges

Mitre 10 MEGA is a fast-paced, customer-focused store where delivering exceptional service is at the heart of what we do.

 

Mitre 10 MEGA is a safety-conscious employer, and pre-employment drug testing is mandatory for all new team members.