Direct Marketing & Partnerships Specialist

Mitre 10 has been a part of New Zealand's home improvement culture since 1974. An award-winning success story, inspiring Kiwi to love where they live, work and play with our home improvement, garden and trade offer.

We’re looking for a digital‑savvy Direct Marketing & Partnerships Specialist, on an 8-month parental leave contract, to lead and strengthen key partnerships, including Air New Zealand Airpoints and our Retail Association partners.

If you thrive on bringing ideas to life, love a good project plan, and enjoy working with smart, supportive people who “muck in” and get things done, this could be your next role.

About the role

Reporting to the Head of Loyalty & Partnerships, you’ll help maintain, enhance and grow our key loyalty partnerships, including Air New Zealand Airpoints and Retail Association partners, while also supporting our direct marketing programme.

You’ll be responsible for:

• Managing day‑to‑day relationships with key partners (including Air NZ and Retail Associations)
• Supporting partnership strategy and executing agreed annual plans
• Coordinating and delivering direct and digital marketing campaigns
• Monitoring, analysing and reporting on campaign and partnership performance
• Providing post‑campaign insights and recommendations
• Acting as the subject matter expert for Airpoints and Retail Association partnerships
• Supporting promotion set‑up, partner reporting and customer issue resolution
• Identifying opportunities to simplify, improve and automate ways of working
• Working closely with internal teams to improve the customer experience
• Ensuring campaigns are delivered on time and within budget

What you’ll bring

• 3+ years’ experience in direct marketing, loyalty, marketing automation or data‑led marketing
• Strong experience delivering high‑volume digital marketing campaigns
• Confidence working with data, segmentation models and marketing platforms
• Ability to turn insights into clear recommendations and actions
• Strong stakeholder and relationship‑management skills
• Excellent organisation and project management capability
• A customer‑first mindset and a proactive, solutions‑focused approach

Why you’ll love working with us:

We genuinely care about our people, and we’re committed to helping you thrive, at work and outside of it. You’ll enjoy:

• Mitre 10 team member discounts
• Flexible working options
• Birthday leave (your special day off, on us!)
• Life and trauma insurance
• One paid wellness day per year

 

 

Apply now

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