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Customer Service Legend - Mitre 10 MEGA Westgate
About Us:
Mitre 10 is as Kiwi as feijoas and fish ‘n’ chips – proudly New Zealand owned
and operated. At Mitre 10 MEGA Westgate, we’re not just about timber and tools
– we’re about people. From the weekend DIY-er to the first-home builder, we
help our customers turn ideas into reality. And to do that, we need legendary
customer service legends – like YOU at our Customer Service Desk
About the Role:
Working frontline on the Customer Service Desk, we’re on the hunt for a Customer Service Champion who’s ready to make
every interaction a great one. Whether it’s solving problems, sharing product
knowledge, or just offering a friendly smile, you’ll be the person customers
remember – for all the right reasons.
🧡 What you’ll be doing:
- Working on the Customer Service Desk, serving customers with a positive, can-do attitude
- Solving issues with speed and a smile
- Creating smooth, stress-free shopping experiences
- Working as part of a supportive, high-energy team
- Helping turn “I have no idea what I’m doing” into “Wow, that was easy!”
About You:
We’re looking for someone who’s:
✅ Passionate about people and
creating great experiences
✅
A confident communicator with a natural flair for service
✅
Calm under pressure and quick on their feet
✅
Reliable, positive, and thrives in a busy environment
✅
Keen to learn, grow, and be part of a great team
Retail or customer-facing experience in a similar Customer Service Desk environment is a bonus.
Why join us?
🧰
Ongoing training and clear career development pathways
🎯
A fun, down-to-earth team that has each other’s backs
🛍️
Great staff buying privileges (yes, the power tools are calling)
🚀
Real opportunities to move up, try new things, and build a long-term career
Our Vacancy:
- Full Time (40 Hours; Sunday - Thursday)
Ready to love what you do – and where you do it?
Apply now with your CV and a short cover letter telling us what makes you a
people-person and why customer service is your thing.
Mitre 10 MEGA Westgate – where great careers are built every day.
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