Customer Service Desk Team Member - Mitre 10 MEGA Hamilton

Mitre 10 MEGA Hamilton is on the hunt for a Customer Service Desk Team Member to work across both their Te Rapa & Ruakura Stores. This is a key role within our store, which requires a smart, quick thinking and capable person to deal with customer and staff enquiries, telephone calls, GE Finance, product location, checkout sales and all the other ‘one off’ situations that arise on a day-to-day basis.

The customer service team deliver the first and last impression of our business and the person we seek in this area must have the ability to remain cool under pressure and be able to think on their feet.

For this position we are looking for someone who is:

• Self-motivated to complete responsibilities
• Excellent with face-to-face customer service and always well presented.
• Committed to "do right" by the customer and driven to "get it right" first time
• Understand the importance of a Brand's name and Customer Centered Experience
• Positive attitude, flexible and always willing to help
• Confident communicator and great team player
• Able to work at both the Te Rapa & Ruakura Store. 

• We offer industry leading learning and development framework
• Opportunities to grow your career
• All the tools required for the role
• A generous staff purchase scheme
• Free Parking
• A paid day off on your birthday

This role reports directly to the Customer Experience Manager and is 40 hours per week worked across Tuesday to Saturday 

So, if you want to work in a fun, dynamic work environment, and you think you can deliver on what we seek, then please forward a CV and cover letter via this website.