Customer Service Desk - Mitre 10 Gisborne

This is your opportunity to join New Zealand’s number one home improvement store. Put your excellent customer service skills to work and become a part of our successful team at Mitre 10 Gisborne. 

We are looking for someone that will provide outstanding customer service every time our customers walk through the doors and going the extra mile will be the norm. This is a part time position, the successful applicant will be working on a Friday and a Saturday. Hours to be discussed at the interview stage.

Ideally, you will have had previous experience in a fast paced customer service role. 

This position includes: 

• telephone use
• checkout sales, returns and item orders 
• daily problem solving for customers 
• customer click and collects/online orders 
• ensuring the checkout service standards are met 

To be successful you must have: 

• Previous cash handling skills 
• Be a detail minded self-starter
• The ability to work at a fast pace and maintain a high level of accuracy 
• Good computer skills 
• The ability to problem solve 
• The ability to cope well under pressure 
• Confidence to lead, motivate and support the check out team
• A passion for providing excellent customer service 
• Good time management and reliability 
• A willingness to learn
• Excellent communication skills
• Previous experience with SAP will be an advantage.

So if you want to work in a fun, dynamic work environment, as well as receive ongoing training, uniform, and great staff buying privileges, and you think you can deliver on what we seek, then please send your CV and cover letter via this website.