Business Development Manager - Retail Showrooms


Permanent Full Time

INFORM, EQUIP AND INSPIRE – our in-store showrooms need to inspire our customers as to what they could do in their homes, and then ensure they have the necessary information and product to bring their home dreams alive.

And that’s where you come in – we are looking for someone who can provide leadership and support in the areas of retail showrooms throughout our store network – Mitre 10 and Mitre 10 MEGA.

We are already strong in our retail showroom areas, but believe there is capacity for even greater growth.  We are looking for someone who can ensure Mitre 10 becomes an even more significant player in all aspects of the supply and delivery of kitchen, bathrooms, paint, lighting and flooring projects.  You will also provide leadership and direction in the execution of our seasonal landing, central area of our stores.

The role’s accountabilities span from the development of a sustainable and scalable strategy for the execution of showrooms in our business as well as the development and implementation of clear processes, policies, methods and systems for the delivery of a consistent customer experience, while maximising member profitability.

Reporting to the Group Manager – Business Development, you will be responsible for ensuring that our stores comply with agreed minimum standards in regard to the execution of showrooms.  In addition, you will provide support in training, coaching and mentoring the teams at store level.

It is a unique and exciting role where you can truly make a difference within one of New Zealand’s fast growing, iconic “Kiwi” companies.  We are already well past the $1billion per annum turn over mark, but we have more we wish to achieve – can you help us?

To be successful in this role we seek someone who has:

  • Minimum of 10 year’s relevant industry experience;

  • Extensive retail understanding and knowledge, operating at a strategic management level.

  • The ability to instil confidence and help store Managers/Owners and their management teams to achieve desired results through effective leadership coupled with commercial acumen;

  • A resilient and driven nature, tenacious in approach with the ability to bring people with them;

  • Ability to maintain composure while coping under pressure and working to deadlines;

  • Ability to work effectively cross-functionally, with strong verbal and written communication skills;

  • Learning agility, demonstrating proven adaptability to new technologies in the workplace environment; and

  • Customer centric attitude and excellent service skills at all levels.

This is a key role within our North Shore-based Support Centre, which offers challenge, career development and an opportunity to work with a forward-focused company in growth mode. We also offer an attractive remuneration package, generous staff buying privileges, life insurance, discounted medical insurance, free parking and more.

To join our winning team apply on line now! 

Location: North Shore - Support Centre (Head Office)

Closing Date: 24 October 2017

Apply Now Position description

Job no: SC 18B-RS