Account Manager Mitre 10 MEGA Papamoa

Locally owned and operated, we’re passionate retailers who take pride in supporting our team to deliver excellent service and solutions for our customers. As we prepare for this exciting new chapter, we are now recruiting 2 Account Managers to join our Trade team and help establish and grow our trade offer in our new store. These are full-time roles, working 40 hours across 5 days, Monday to Friday.

This is your chance to join from the start, build strong trade customer relationships, and help grow our trade offer in a brand-new MEGA store environment.

About the Role

In this role, you’ll grow and manage a portfolio of trade accounts by building strong relationships, identifying sales opportunities, and delivering solutions that keep customers coming back. You’ll be a key contact for your customers, supporting their projects, driving sales and margin, and making it easy for them to do business with us.

What You’ll Be Doing

• Grow sales across a portfolio of trade accounts through proactive relationship management
• Build strong customer partnerships that drive repeat business and long-term loyalty
• Prepare quotes, provide pricing support, and offer practical product solutions for customer projects
• Manage account queries, statements, credits, special orders, and delivery requirements accurately and efficiently
• Monitor account performance and take action to achieve sales and margin targets
• Work closely with the wider Trade team and key leaders to deliver excellent service and product availability
• Carry out safe site visits and follow all Health & Safety requirements in store and on customer sites

What You’ll Bring

• A proven ability to build strong customer relationships and grow account performance
• Strong sales focus and commercial acumen, with confidence working to revenue and margin goals
• Excellent communication and negotiation skills, with a customer-first approach
• Strong organisation and time management skills, with the ability to manage multiple priorities
• Knowledge of building and trade products, or the ability to learn quickly
• Confidence using account management systems and Microsoft Office, including Excel, Word and Outlook
• A sound understanding of Health & Safety requirements and relevant NZ consumer and trade legislation

Why you’ll love working with us:

We genuinely care about our people, and we’re committed to helping you thrive, at work and outside of it. You’ll enjoy:

• Mitre 10 team member discounts
• Extra savings through Mitre 10’s Perks App
• Flexible working options
• Tools of trade, including a company vehicle, phone and laptop
• Birthday leave (your special day off, on us!)
•  Ongoing learning and development opportunities
• Free parking on site
•  Discounts at our in-store Columbus Café
  

If you’re ready to grow trade sales, build strong customer relationships, and be part of an exciting new store opening, we’d love to hear from you.

Position description Apply now

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