🌿🛒📦 Team Members – Warkworth

☑️ Who We Are

Riviera Hardware Holdings Ltd is the largest group within the Mitre 10 network, proudly Kiwi-owned and operated. Since opening a small Mitre 10 store in Warkworth in 2009, we’ve expanded to include Mitre 10 MEGA Albany—New Zealand’s largest hardware store—along with locations in New Lynn, Warkworth, Whangaparaoa, and Silverdale. Our group also operates Columbus Coffee cafés, a Distribution Centre, and a Frame & Truss Manufacturing Plant.

As the country’s leading home improvement retailer and a trusted trade partner, Mitre 10 has been a household name since 1974. We combine the strong foundation of a national brand with the local, family feel of a community business, offering a dynamic, fast-paced environment with opportunities for growth, training, and development.

Our Warkworth store is more than just a place to shop—it’s a proud part of a growing, close-knit community. Surrounded by coastlines, parks, and local landmarks, Warkworth offers a unique lifestyle and a strong sense of place.

💼 About the Roles
We have several opportunities for Team Members to join our Warkworth store across different departments:
🌿 External Gardens/Garden Exterior – 24 hours per week (3 weekdays + 1 weekend day)
🛒 Front End – Customer Services (not checkouts) – 40 hours per week (3 weekdays + 1 weekend day)
📦 Inwards Goods – 37.5-40 hours per week (Monday to Friday)
All roles are based in Warkworth, with rosters including at least one weekend day.

✅ What You’ll Bring
Previous experience in retail, customer service, logistics, or warehousing (role dependent)
A proactive, hands-on attitude and willingness to help wherever needed
Strong communication skills and a friendly, approachable manner
Good attention to detail and ability to work in a fast-paced environment
Physical fitness for lifting and moving stock (particularly for Inwards Goods and Gardens)
A commitment to great customer service and teamwork
Most importantly: you live locally and can easily commute to Warkworth

📌 Your Day-to-Day
Depending on your department, you could be:
🌿 Assisting customers with plants, garden products, and outdoor ranges
🛒 Helping with product queries, returns, claims, special orders, click & collect, and home delivery
📦 Receiving, checking, and organising stock in our inwards goods area
🤝 Providing excellent customer service and working with your team to keep the store running smoothly

🎉 The Perks
Ongoing training and development
Tools and resources to grow your retail career
Generous staff purchase scheme at select Columbus Cafés and Mitre 10 stores!
A locally owned business with a real community feel

👉 What’s Next?
If you live locally and want to be part of a team that’s passionate about customer service and supporting the Warkworth community, we’d love to hear from you! Please apply online today and let us know your availability.