Trade Leader – Mitre 10 MEGA New Lynn

📍Who We Are

At Mitre 10 MEGA New Lynn, we’re proud to back our West Auckland community with great service, trusted advice, and a down-to-earth team culture. As part of Riviera Hardware Holdings—the largest group within the Mitre 10 network—we combine a strong national brand with a locally owned, family-feel environment.

We operate five Mitre 10 MEGA stores across Auckland, plus Columbus Coffee cafés, a Distribution Centre, and our own Frame & Truss Manufacturing Plant. This role sits right at the heart of our Trade operation, supporting the builders, contractors, and tradies who rely on us every day.

🏪 About the Store

Mitre 10 MEGA New Lynn is a busy, community-driven store serving a large trade customer base across West Auckland. Our team is practical, knowledgeable, and proud to help customers from suburbs such as New Lynn, Avondale, Blockhouse Bay, Glen Eden, Green Bay, Kelston, Titirangi, New Windsor, Henderson, Massey, Te Atatū Peninsula, Te Atatū South, Glendene, Sunnyvale, Oratia, Mount Roskill, and Mount Albert.

We’re looking for someone who knows trade, understands the pace, and enjoys leading a capable team in a hands-on environment.

🏗 About the Role

We’re searching for an experienced Trade Leader to support the day-to-day operations of our Yard, Drive Thru, Timber, and Trade Service Counters. Reporting to the Trade Manager, you’ll lead a diverse, busy team, ensure exceptional service for our trade customers, maintain stock integrity, and keep the operation running safely and efficiently.

This is a full-time, permanent on-site role (42.5 hours per week) with rostered weekend work - Tuesday to Saturday preferred.

🔨 What You’ll Do

• Lead, coach, and develop your Trade team to deliver knowledgeable, friendly service
• Oversee daily operations across Yard, Drive Thru, Timber, and Trade Counters
• Responsible for incoming and outgoing (logistics) deliveries for trade and retail customers.
• Maintain stock accuracy, product presentation, and replenishment
• Coordinate staff rosters, workflow, and coverage
• Support supplier relationships and complete accurate stock counts
• Drive a strong health & safety culture in all trade areas
• Solve issues on the spot, keeping customers and tradies moving

🧰 What You’ll Bring

• 3+ years of leadership experience in a trade, building, hardware, or similar environment
• Strong knowledge of timber, building products, and trade customer needs
• Some logistics experience (working with fleet or trucks) essential
• A hands-on leadership style — you’re present, approachable, and “in the action”
• Great communication skills and the confidence to coach and develop a team
• Solid organisational and time-management skills
• A valid Class 1 Driver’s Licence
• Strong administrative capability and confidence with systems

🎁 The Perks

• Generous staff purchase scheme at select Columbus Café’s and Mitre 10 stores
• A supportive, community-focused, West Auckland team
• Career growth across the largest Mitre 10 ownership group in the country
• Work in a dynamic trade environment with plenty of variety

📩 What’s Next?

If you’re solutions-focused and ready to lead a high-energy team in one of the busiest Trade departments in the region, we’d love to talk. Follow the link below to apply online and take the next step in your leadership career.