Team Member | FULL-TIME | Mitre 10 MEGA Warkworth

Who we are

Mitre 10 MEGA Warkworth is part of Riviera Hardware Holdings, a proudly Kiwi-owned business within the Mitre 10 network. Our group includes stores across Warkworth, Albany, Silverdale, New Lynn and Whangaparaoa, along with Columbus Coffee cafés, a Distribution Centre and a Frame & Truss Manufacturing plant. Backed by the strength of the Mitre 10 brand, we offer genuine career opportunities across retail, trade, manufacturing and distribution within a locally owned business.

About Mitre 10 MEGA Warkworth

Mitre 10 MEGA Warkworth is a busy, well-established store with a strong local customer base. We support homeowners, tradies and DIY customers across Warkworth and the wider region, combining the range and pace of a MEGA store with the feel of a local community business.

Our team is welcoming, practical and service focused. People know each other, regular customers matter, and we take pride in helping customers get the right result.

About the Roles

We're currently hiring for two full-time Team Member opportunities at Mitre 10 MEGA Warkworth. Both roles are permanent, full-time positions (40 hours per week) and will include 1 weekend day.

• Front End Team Member (Checkouts & Customer Service)
  You'll be helping customers at the checkouts and service desk, processing transactions, handling returns and refunds, supporting Click & Collect, and creating a great customer experience.
• Inwards Goods Team Member
  You'll be responsible for receiving, checking and processing stock deliveries, maintaining inventory accuracy, and helping ensure products are available for customers and store teams when needed.

While each role has a different area of focus, we're one team. Everyone works together to support the store, help customers and get the job done.

Depending on the role, you'll support customers at the checkouts and service desk, handle enquiries, returns, refunds, special orders and Click & Collect, or help keep stock flowing by receiving, checking and processing deliveries. You'll work closely with customers, suppliers and colleagues across the store while maintaining accurate records and helping keep the store organised, safe and customer-ready.

What You’ll Bring

We're looking for people who enjoy being part of a team, take pride in their work, and are willing to roll up their sleeves and help where needed. You'll bring:

• Experience in retail, customer service, hospitality, warehousing, logistics, or another fast-paced environment
• Strong communication and interpersonal skills
• Good attention to detail and a willingness to learn
• A positive, reliable and team-focused attitude
• The ability to stay organised and work well in a busy environment
• A commitment to providing great service, whether supporting customers or colleagues

What’s in it for you

Everyday Benefits

• Generous staff purchase scheme at selected Mitre 10 and Columbus Coffee locations (eligibility applies)
• Discounted food and drinks at our in-store Columbus Coffee Café (eligibility applies)
• Everyday savings on shopping, travel, dining and more through our perks app

• Opportunity to build skills across multiple departments
• Internal movement opportunities within the store and wider Riviera group
• Ongoing training and development through our eLearning platform
• Exposure to trade, retail, and specialist product areas

• Monthly recognition aligned to company values with rewards
• Long service recognition and rewards across our Riviera brands
• Annual awards recognising top performers

What’s Next?

Whether you're interested in Front End or Inwards Goods, we'd love to hear from you. Apply online today and let us know which opportunity interests you most. Join a team that backs each other, takes pride in what they do, and plays an important part in serving the Warkworth community.

Apply now

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