Retail 2IC (Leadership Role)|Mitre 10 MEGA Tauranga

Mitre 10 MEGA Tauranga is seeking an experienced and results-driven Retail 2IC to support the leadership of a high-performing retail team in one of the Bay of Plenty's busiest home improvement stores.

This is a key leadership role where you'll work closely with the Retail Zone Leader to drive team performance, operational excellence, customer satisfaction, and commercial results. We're looking for someone who can confidently lead from the front, coach and develop team members, and take ownership of day-to-day operations to ensure a consistently exceptional customer experience.

This position is ideal for an established retail leader who thrives in a fast-paced environment, enjoys developing people, and has a proven ability to motivate teams to deliver outstanding results.

What You'll Bring

To be successful in this role, you will have:

• Proven leadership experience in a large-format or high-volume retail environment.
• Demonstrated success leading, coaching, and developing teams to achieve performance targets.
• Strong commercial and operational awareness, including inventory, merchandising, and customer experience management.
• The ability to make sound decisions and confidently resolve customer and operational issues.
• Excellent communication and relationship-building skills.
• A passion for delivering exceptional customer service and driving team engagement.
• The ability to influence others, hold team members accountable, and foster a positive high-performance culture.

Why Join Us?

This is more than just a stepping-stone role. It's an opportunity to play a significant leadership role within a successful store and build your career with one of New Zealand's most recognised retail brands. You'll be supported by an experienced leadership team while having the autonomy to make a genuine impact on store performance, team development, and customer outcomes.

What's in it for you?

• Competitive remuneration package
• Generous staff purchasing privileges
• Birthday day off each year
• Team bonus scheme
• Trauma insurance cover
• Corporate discounts through the Mitre 10 Perks App
• Ongoing leadership development and training opportunities
• A supportive leadership team committed to your success
• Career progression opportunities within New Zealand's leading home improvement retailer
• The opportunity to lead, influence, and develop a great team in a fast-paced retail environment

At Mitre 10 MEGA Tauranga, the health, safety, and wellbeing of our team, customers, and communities is a top priority. As part of our commitment to maintaining a safe workplace, the successful applicant will be required to complete a pre-employment drug and alcohol screening and satisfy all pre-employment checks.

Due to the fast-paced nature of recruitment, vacancy close dates may change, so if you think you'd look great in orange, we encourage you to apply as soon as possible. No applications will be accepted in-store. Apply online today and take the next step in your retail leadership career with Mitre 10 MEGA Tauranga.

Apply now

Share