Logistics and Customer Engagement Manager - Mitre 10 Wanaka

Wanaka Mitre 10 Mega

Trade Logistics and Customer Engagement Manager

Mitre 10 MEGA Wanaka is a dynamic and fast-growing company with a vision to provide the highest levels of service and expertise to our customers in Wanaka and the surrounding areas. Mitre 10 continues to dominate the NZ DIY retail market through both its market share and number of stores throughout the country, and you can be part of our continuing success by joining the team.

We would be really keen to hear from you if you share our passion for ensuring our customers get the right product and an exceptional level of service every time they walk through our doors – going the extra mile will be the norm for you. This role also uses Pacsoft, Dtrack, Microsoft 365, and other planning and management tools to ensure complex logistics and dispatch processes are managed seamlessly.

This role will be assisting customers in our trade environment, 40 hours per week.

The successful applicant will have;

• A passion for customer service excellence
• Excellent communication and relationship-building skills
• An approach that is well organized, and be able to manage time effectively
• A flexible mindset and be able to think on your feet
• The skills to meet customer demands with a polite and friendly manner
• The ability to keep a cool head during challenging situations
• Knowledge of warehousing, inventory, and trade supply processes
• Strong experience in a trade logistics, dispatch, and customer service role

• A supportive, professional work environment
• A friendly, positive team culture that makes it feel like a second family
• In house and external training and development, to progress your career
• A wide range of roles to allow for future promotion or new opportunities. The majority of our managers and leaders have been promoted within the company
• Great discount on all Mitre 10 products
• A suite of perks that includes discounts on health insurance, gym memberships, e-bikes, other retailer’s electronic goods, accommodation, dental care etc

If you are a friendly and outgoing person who is looking for a rewarding career in a locally owned and operated company, CLICK APPLY NOW!

Apply now

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