Customer Service Team Member - Ferrymead

Mitre 10 Mega needs no introduction as a proudly New Zealand owned and operated business. Mitre 10 Mega Ferrymead is a dynamic and growing company, with vision to provide great quality products and the best value and expertise to enable our customers to have an affordable and easy DIY experience.

We are looking for a Customer Service Star to join our Frontline team at Ferrymead Mitre10 Mega, someone who is mature and has a passion for providing great customer service, you will always have a smile on your face and the ability to stay clam under pressure.

This is a permanent position of 32 hours, days of work are Monday, Wednesday, Friday & Saturday.

You must be able to work between the hours of 7am and 7pm and be available to work School and Public Holidays.

Duties for this role include:


  • Handling customer queries/complaints
  • Processing Refunds
  • Working with GE Finance inquires/new accounts
  • POS – processing sales
  • Answering phones
  • Trade account payments & credits



  • The successful applicant will have the following qualities:
  • Drive & enthusiasm
  • Confidence using a Computer
  • Attention to detail
  • Problem solving ability
  • Customer focused
  • A quick and alert mind with the ability to adapt and be flexible
  • Ability to cope with pressure and remain calm in a crisis
Mitre 10 Mega Ferrymead is a busy store, where we strive to deliver exceptional customer service to all our valued customers.


Mitre 10 Mega Ferrymead is a safety conscious employer, team member drug testing is mandatory for all new team.

If this sounds like you please hit then apply now button below.

Permanent Full Time

Job no: x36OH103966

Location: Canterbury, Christchurch, Mitre 10 MEGA Ferrymead

Closing Date: Sunday, 3 March 2019