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Customer Service Assistant
Be a key member of our team and work within an organisation that has
twice been voted New Zealand’s most trusted home improvement store.
Much of that trust comes from knowing we, like the other Mitre 10
stores, are completely New Zealand-owned and operated.
Mitre 10 Mega Taupo, is a dynamic and growing company, with a vision to
provide great quality products and the best value and expertise to
enable our customers to have an affordable and easy DIY experience.
This is your chance to grow your career within our “big box” format
This is a key role within our store, which requires a smart, quick
thinking and capable person in our Customer Services front desk and
This position is full on – dealing with customer and staff enquiries,
telephone calls, Finance, product location, checkout sales and all the
other ‘one off’ situations that arise on a day to day basis.
The Check-Out team and area deliver the first and last impression of our
business and the person we seek must have the ability to remain cool
under pressure and be able to think on their feet.
To be successful you must have:
- a passion for providing excellent customer service;
- be a detail minded self-starter;
- be able to multi-task, and have the ability to follow through and
- follow up situations in a timely manner;
- experience in conflict resolution and confidence to make decisions as required;
- experience working with a POS system (specific training given);
- a can do attitude – an action orientated person – high level of accuracy and attention to detail; and computer savvy and organised.
You will be expected to work on a roster basis with weekend work
If you believe you are the person we are looking for, please forward a
CV and cover letter via this website.
Permanent Full Time
Job no: X45/CSD
Location: Waikato, Taupo, Mitre 10 MEGA Taupo
Closing Date: 08/02/2019 unless filled prior