Claims Inwards Goods Team Member

Riviera Hardware Holdings Limited (RHHL) owns and successfully operates Mitre 10 Mega Albany, Warkworth and New Lynn along with Mitre 10 Whangaparaoa. We also proudly own and operate our three Columbus Coffee shops within our Mega stores, and deliver Prenail Frame and Truss solutions through Riviera Pre-nail and do our own importing via Riviera Imports. 

Our inwards goods team is seeking an Inwards goods claims and repairs coordinator to join their busy team based in Albany.

In this role all incoming and outgoing claims and repairs need to be processed in a timely manner. Mitre 10 Mega prides themselves on delivering excellence in customer service at all times.


For this position we are looking for someone who has/is

  • Friendly with a positive attitude
  • Dedicated to providing  excellent customer service experience to our customer
  • GREAT time management skills - It is a busy environment so timeliness is KEY
  • Enthusiasm, team spirit and a willingness to learn and further develop
  • Available to work Tuesday - Saturday

Your duties in this role will include:

  • Daily sorting and processing of incoming claims and ensuring supplier requirements are followed at all times
  • Tracking all claims until settled in the system
  • Warehouse house keeping
  • Assisting with customer service
  • Ensuring administration processes are completed accurately and efficiently


What's in it for you?

This role offers you the opportunity to be an integral part of one of New Zealand’s fastest growing independent retail businesses. We are proud to offer an industry leading learning and development framework, opportunities to grow your career, a generous staff purchase scheme and all the tools required to perform the role.

So, grasp this opportunity and apply online today!

All employment offers are subject to Ministry of Justice Checks



Permanent Full Time

Job no: X51IWGClaims24012019

Location: Mitre 10 MEGA Albany

Closing Date: Saturday, 23 February 2019